Welcome to Shri Murari Jewellers Pvt. Ltd. By accessing or purchasing from our website, you agree to the Terms & Conditions mentioned below. Please read them carefully.

1. General Information

This website is owned and operated by Shri Murari Jewellers Pvt. Ltd.
By using this platform, you agree to comply with all policies, guidelines, and rules mentioned on the website.

2. Product Information

• We offer diamond jewellery and silver jewellery crafted with precision and purity.
  
  

• Product images shown on the website are for representation; actual color or appearance may slightly vary due to lighting or screen settings.
  
  

• All product descriptions, prices, and availability are subject to change without prior notice.
  
  

3. Pricing & Payments

• All prices are displayed in INR and include applicable taxes (unless stated otherwise).
  
  

• We accept online payment methods such as UPI, Net Banking, Debit/Credit Cards, and Wallets.
  
  

• Shri Murari Jewellers Pvt. Ltd. reserves the right to update prices anytime.
  
  

4. Order Confirmation

• Once an order is placed, you will receive an email/SMS confirmation.
  
  

• Orders may be canceled by us if the product is out of stock, payment fails, or incorrect details are provided.
  
  

5. Shipping & Delivery

• We deliver across India through trusted courier partners.
  
  

• Delivery timelines may vary based on location, order volume, and courier services.
  
  

• Any delay caused by courier companies or unforeseen circumstances is not our responsibility.
  
  

6. Returns, Exchanges & Refunds

Because jewellery is a high-value and sensitive product:

• Silver jewellery may be eligible for return/exchange under specific conditions (e.g., damaged on arrival, wrong product delivered).
  
  

• Diamond jewellery is generally non-returnable, except in case of manufacturing defects or incorrect delivery.
  
  

• Customers must share unboxing videos/photos as proof for return claims.
  
  

• Refunds (if approved) will be processed within 7–10 working days.
  
  

7. Authentication & Certifications

• All diamond jewellery is sold with proper certification.
  
  

• All silver jewellery meets purity standards as mentioned in product descriptions.
  
  

• Shri Murari Jewellers Pvt. Ltd. guarantees authenticity but is not responsible for claims made without proof of purchase.
  
  

8. User Responsibilities

You agree not to:

• Misuse the website for fraudulent activities.
  
  

• Provide incorrect personal or payment details.
  
  

• Copy, reproduce, or distribute website content without permission.
  
  

9. Intellectual Property Rights

All designs, images, content, and trademarks on this website belong exclusively to Shri Murari Jewellers Pvt. Ltd.
Unauthorized use is strictly prohibited.

10. Limitation of Liability

Shri Murari Jewellers Pvt. Ltd. is not liable for:

• Any damages caused due to misuse of products.
  
  

• Losses arising from delays in delivery.
  
  

• Technical issues, website downtime, or third-party failures.
  
  

11. Privacy Policy

By using our website, you agree to our data collection and privacy practices.
(We can create a full Privacy Policy for you if needed.)

12. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time.
Continued use of the website implies acceptance of the updated policies.

13. Contact Information