Delete your account
This page explains how users of the Shri Murari Jewellers mobile app can request deletion of their account and related personal data, as shown on our Google Play store listing.
How to delete your account in the app
- Open the Shri Murari Jewellers app and sign in with your email (OTP).
- Go to your profile or account / settings area.
- Choose Delete account (or the option with the same meaning). Confirm if the app asks you to.
After confirmation, your account is removed and you will be signed out. This is the primary way to delete your account without contacting us.
Request by email
If you cannot use the in-app option, email us from the same address registered on your account and ask to delete your account and associated data: support@shrimurarijewellers.in (subject: “Account deletion request”). We may verify ownership before processing.
What we delete
When your account is deleted, we remove or disconnect:
- Your user profile (name, email on file, phone if stored, and related profile fields)
- Login sessions and API tokens
- Profile photo stored for your account
- Saved addresses, wishlist entries, in-app notification preferences, and device tokens linked to your account
What we may keep
Some information may be retained where the law requires or where it is no longer tied to your identity after account deletion. For example, past quote or enquiry records may be kept in a form where your user account is no longer linked, for ordinary business or legal record-keeping. Aggregated or de-identified data may also be retained.
Timing
In-app deletion takes effect immediately once you complete the steps above. Email requests are typically handled within 30 days, often sooner.
Privacy policy: https://www.shrimurarijewellers.in/privacy